How Coaching Works
Coaching Best Practices
The coaching community is committed to develop and share coaching best practices through the professional regulatory body, the
International Coach Federation.
Coaching is about more than simply helping someone develop new skills. Coaching supports the person coached through a process of self-discovery and self-improvement. Initially, the coach may use questionnaires, feedback forms, self-assessment, observation, to assess your style, strengths and opportunities for development. Once the coaching objectives have been clarified and outlined in a personal development plan, confidential coaching conversations begin in a relationship built on trust and respect. The coach asks questions designed to help you gain clarity and self-awareness. The process offers up insights into the behaviour and way of being of the person coached and helps them release limiting beliefs. The coach supports the process, helping the client assess the situation, learn to shift perspective, leverage their strengths, develop new skills and more effective behaviour.
6 Attributes of our Coach Approach
- Engagement & Participation Focused
- Coaching helps people think better. The person being coached is the expert, who, with special training can develop coach-like skills. Appreciative enquiry, a developed skill, promotes active listening and leads to employee engagement and empowerment.
Positive and Solutions Oriented - The coach-like manager learns to focus firmly on solutions – identifying the gap and helping the employee develop the strategies, tactics and skills to bridge it, in the process establishing trust and a supportive environment. Reframing & Constructive Feedback - Paraphrasing and reframing reassures the person coached that they’ve been heard thereby promoting open communications. Encouraged by the compassionate support they experience, the employee’s self confidence develops, affecting positive performance outcomes and enhanced self esteem and employee morale. KAIZEN approach - Cultivating a commitment to never-ending continuous improvement with a focus on process and results in an atmosphere of no judgment and no blame Contributes to a culture of collaboration and innovation. Challenge - Designing strategic actions that recognize and enlist the employee’s strengths move them forward to generate optimum performance that invigorates and empowers them and inspires their peers. Goal Setting, Managing Progress & Accountability - Together the Leader as Coach and employee create a plan with measurable results, strategies and necessary resources. The leader supports the employee in the implementation of their plan, adapting to changes, acknowledging progress and celebrating milestones together.
What Our Coaching Services Provide
A comprehensive approach to developing leadership potential:
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